Warranty Information

Warranty Information — PES Supply

All products sold by PES Supply carry manufacturer warranties. We work directly with manufacturers to ensure your equipment is protected and any warranty claims are handled efficiently.

Solar Panel Warranties

  • Product Warranty: 12-15 years against manufacturing defects
  • Performance Warranty: 25-30 years guaranteeing 80-85% output
  • Coverage: Includes cell cracking, delamination, and junction box failures

Battery & Inverter Warranties

  • LiFePO4 Batteries: 10-year warranty with 6,000+ cycle guarantee
  • Hybrid Inverters: 5-10 year warranty depending on manufacturer
  • String Inverters: 10-12 year standard warranty, extendable to 20-25 years

Generator Warranties

  • Portable Generators: 2-3 year limited warranty
  • Standby Generators: 5-10 year warranty with comprehensive coverage

How to File a Warranty Claim

  1. Contact our support team with your order number and product serial number
  2. We'll verify warranty eligibility and coordinate with the manufacturer
  3. Replacement parts or units are shipped directly to you
  4. Installation support available for complex replacements

Contact Us for warranty assistance or questions about specific product coverage.