Track Your Order
Every PES Supply order generates automated email updates so you always know where your equipment is.
How Order Tracking Works
- Order confirmation: sent immediately after checkout with your order number and item summary.
- Shipment confirmation: sent when your order leaves our warehouse or the manufacturer’s dock, including the carrier and tracking number.
- Delivery updates: parcel carriers (UPS, FedEx, USPS) send scan-by-scan updates to the email on the order.
Freight & LTL Shipments
Solar pallets, batteries, generators, and other heavy items ship LTL freight. For freight orders:
- Our logistics team books the carrier and emails you the PRO number and carrier contact details.
- The carrier calls ahead to schedule the delivery appointment — keep the phone number on your order current.
- Liftgate, residential, and jobsite delivery options are arranged at booking; inspect freight at delivery and note any damage on the BOL before signing.
Need a Hand?
- Log in to your account to view order status and tracking links.
- Contact our team with your order number for freight ETAs, address changes, or delivery issues.
- Call us at (888) 876-0007 during business hours.
