Live Chat / Support
Get instant answers to your solar and electrical questions with PES Supply Live Chat. Our team of in-house technical experts and product specialists is available Monday–Friday to help you find the right equipment, troubleshoot issues, and get your projects moving.
What We Can Help With
Our live chat team is trained to handle a wide range of solar and electrical questions:
- Product Selection — "Which inverter is compatible with these panels?" or "What battery do I need for a 10kW backup system?"
- System Design — String sizing, voltage drop calculations, and array layout recommendations
- Compatibility — Ensuring panels, inverters, batteries, and racking work together seamlessly
- Stock & Lead Times — Real-time inventory checks and shipping estimates for urgent projects
- Order Status — Tracking numbers, delivery scheduling, and freight coordination
- Technical Troubleshooting — Error codes, grounding issues, and system commissioning questions
- Account & Pricing — Pro Account setup, volume pricing, and Net-30 terms
Chat Hours
| Day | Hours (Eastern Time) |
|---|---|
| Monday–Friday | 8:00 AM – 6:00 PM ET |
| Saturday | 9:00 AM – 2:00 PM ET |
| Sunday | Closed — Email support only |
Other Ways to Reach Us
When live chat is offline, you can still get fast support:
- Email — support@portlandiaelectric.supply (response within 4 business hours)
- Phone — (888) 876-0007 (Monday–Friday, 8 AM – 6 PM ET)
- Pro Account Support — Dedicated account managers for Pro Account holders
- Knowledge Base — Searchable articles, FAQs, and troubleshooting guides
Contact Us → | Apply for Pro Account →
Live Chat / Support
Ready to Get Started?
Shop code-compliant solar equipment at wholesale prices. Pro contractors save up to 40% with a free Pro Account.
Shop Solar Panels Apply for Pro Account